MYgroup Employee Assistance Program EAP

Assessment and Counseling

Help is available 24/7/365 through our toll-free number. When healthcare providers and family members call us, they are offered a face-to-face, virtual, or telephonic counseling session in which a thorough assessment can be conducted by a licensed, experienced clinician in their area.
Wellbeing Checks

Annual wellbeing checks not only expose the healthcare provider to therapy, but also ensure they are getting the help they need.
Management Consultation

Managers and supervisors have access to unlimited telephonic consultations when sensitive workplace issues arise, freeing them to focus on their professional responsibilities while reducing your organization’s liability.

Formal Management Referral

A healthcare provider with a documented decline in work performance or an on-the-job, traumatic incident can be referred to the program to motivate them to seek and accept professional assistance.
Coordination of Fitness for Duty

When safety is a concern, we refer a healthcare provider to a qualified professional resource to conduct a fitness for duty evaluation. We coordinate the referral and maintain communication with HR or management regarding their ability to return to work.
Critical Incident Response

Our staff is trained and experienced to provide an immediate response when a crisis event impacts an organization. Our approach includes proactively educating managers and providing coaching in-the-moment. We also partner with the leadership of the organization to facilitate and execute the most appropriate response given to the organization, the employee population, and the event itself.

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