Whether you’re supporting employees, students, first responders, association members, or healthcare workers, our world-class assistance programs are designed to put people first. Helping you to improve their well-being as well as overcome challenges and thrive.
Employee Assistance Program
Our people are here to support your people. That’s why our Employee Assistance Program (EAP) offers free and confidential assessments, counseling, referrals, and follow-up services to employees and family members struggling with personal or professional problems.
From mental and emotional well-being to work-related performance and organizational challenges, our goal is to ensure every individual gets the assistance they deserve with the help of 83,000+ providers in over 200 countries and territories.
Assessment & Counseling
Help is available 24/7/365 through our toll-free number. Every employee or family member who calls is offered a free in-person, virtual, telephonic, or chat counseling session for an assessment by an experienced clinician to ensure they get the care they need.
Management Consultation
Managers and supervisors have access to telephonic consultations when sensitive issues arise, so they can focus on their professional responsibilities.
Formal Referral
A referral to our EAP can help employees seek and accept professional assistance after a decline in performance or traumatic incident—helping them improve their lifestyle at work and at home.
Coordination of Fitness for Duty
Safety is our top priority for every employee. When an individual’s well-being is in question, we refer them to a qualified professional for a fitness for duty evaluation.
Critical Incident Response
Our professional staff is trained by industry leaders in critical incident response, including for major disasters. When an organization suffers a traumatic event, we bring an immediate response to help those in need with resources like phone support, organizational briefings, and follow-up assessments.
Work-Life Services
Our work-life services help guide your people through struggles at home, so they can thrive at work. From child or elder care to financial or legal issues, our team is here to help through our online resources and toll-free number.
Online Resources
We give employees unlimited access to over 11,000 online articles on a range of topics as well as financial tools and downloadable legal forms.
Savings Center
With access to 30,000+ national and local employee discounts, our Savings Center offers quality name brands at discounts of 25–75% off regular retail prices.
Legal Services
Our nationwide network of attorneys is here to help guide employees through legal concerns with free telephonic advice services and local referral services.
Financial Services
Employees have access to financial counselors and educators for counseling sessions and consultations.
Identity Theft Recovery
If identity theft occurs, we offer employees toll-free telephonic consultations with a certified consumer credit counselor to help assess the risk level and identify potential next steps.
Consultation & Referrals
Our upgraded work-life services include a work-life specialist who will take additional steps to provide custom, confirmed, and matched referrals within 6 to 12 business hours.
Online Seminars
Our website features online seminars for people to learn even more about personal and professional topics. We also host and archive monthly live seminars to inform people about the most prevalent topics.
Global EAP
Throughout our trusted network of international providers and strategic partners, we offer global coverage at a local level – covering over 200 countries and territories. This means no matter where your employees work, they can receive the assistance and support they need.
Student Assistance Program
We’re here to help bring the best out of your students. Our Student Assistance Program (SAP) offers prevention, early intervention, and coping/resilience strategies to help learners get the most out of their education. And with qualified clinicians available 24/7/365, they’ll have an array of therapeutic services ready for them at a moment’s notice.
Assessment & Counseling
Help is available 24/7/365 through our toll-free number. Everyone who calls is offered a free in-person, virtual, telephonic, or chat counseling session for an assessment by an experienced clinician to ensure they get the care they need.
Administrative Consultation
School administrators have access to unlimited telephonic consultations when sensitive issues arise, so they’ll always have a professional resource they can reach out to.
Formal Referral
A referral to our SAP can help motivate struggling students to seek and accept professional assistance—helping them improve their lifestyle and school performance.
Coordination of Fitness for Duty
Safety is our top priority for every person. When a student’s well-being is in question, we refer them to a qualified professional resource for a fitness for duty evaluation.
Critical Incident Response
Our professional staff is trained by industry leaders in critical incident response, including for major disasters. When a school suffers a traumatic event, we bring an immediate response to help those in need with resources like phone support, organizational briefings, and follow-up assessments.
Student-Life Services
Our student-life services help guide your students through struggles at home, so they can thrive at school. From child or elder care to financial or legal issues, our team is here to help through our online resources and toll-free number.
Online Resources
We give students unlimited access to over 11,000 online articles on a range of topics as well as financial tools and downloadable legal forms.
Savings Center
With access to 30,000+ national and local discounts, our Savings Center offers quality name brands at discounts of 25–75% off regular retail prices.
Legal Services
Our nationwide network of attorneys is here to help guide students through legal concerns with free telephonic advice services and local referral services.
Financial Services
Students have access to financial counselors and educators for counseling sessions and consultations.
Identity Theft Recovery
If identity theft occurs, we offer students toll-free telephonic consultations with a certified consumer credit counselor to help assess the risk level and identify potential next steps.
Consultation & Referrals
Our upgraded student-life services include a student-life specialist who will take additional steps to provide custom, confirmed, and matched referrals within 6 to 12 business hours.
Online Seminars
Our website features online seminars for people to learn even more about personal and professional topics. We also host and archive monthly live seminars to inform people about the most prevalent topics.
Global SAP
We’ve created an extensive global network to deliver care in over 200 countries and more than 140 languages. That means students can get the assistance and support they need, even when studying abroad.
First Responder Assistance Program
We’re dedicated to putting first responders first. Through long-term counseling and annual well-being checks, our First Responder Assistance Program (FRAP) gives these workers the extra support they need to thrive in a stressful environment.
Assessment & Counseling
Help is available 24/7/365 through our toll-free number. Everyone who calls is offered a free in-person, virtual, telephonic, or chat counseling session for an assessment by an experienced clinician to ensure they get the care they need.
Well-being Checks
Our annual well-being checks can help expose first responders to therapy, while ensuring they get the help and support they need.
Management Consultation
Managers and supervisors have access to unlimited telephonic consultations when sensitive issues arise, so they can focus on their professional responsibilities.
Formal Referral
A referral to our FRAP can help first responders seek and accept professional assistance after a decline in performance or a traumatic incident—helping them improve their lifestyle at work and at home.
Coordination of Fitness for Duty
Safety is our top priority for every first responder. When an individual’s well-being is in question, we refer them to a qualified professional resource for a fitness for duty evaluation.
Critical Incident Response
Our professional staff is trained by industry leaders in critical incident response, including for major disasters. When an organization suffers a traumatic event, we bring an immediate response to help those in need with resources like phone support, organizational briefings, and follow-up assessments.
Work-Life Services
Our work-life services help guide first responders and their families through struggles at home, so they can thrive at home and at work. From child or elder care to financial or legal issues, our team is here to help through our online resources and toll-free number.
Online Resources
We give first responders unlimited access to over 11,000 online articles on a range of topics as well as financial tools and downloadable legal forms.
Savings Center
With access to 30,000+ national and local discounts, our Savings Center offers quality name brands at discounts of 25–75% off regular retail prices.
Legal Services
Our nationwide network of attorneys is here to help guide first responders through legal concerns with free telephonic advice services and local referral services.
Financial Services
First responders have access to financial counselors and educators for counseling sessions and consultations.
Identity Theft Recovery
If identity theft occurs, we offer first responders toll-free telephonic consultations with a certified consumer credit counselor to help assess the risk level and identify potential next steps.
Consultation & Referrals
Our upgraded work-life services include a work-life specialist who will take additional steps to provide custom, confirmed, and matched referrals within 6 to 12 business hours.
Online Seminars
Our website features online seminars for people to learn even more about personal and professional topics. We also host and archive monthly live seminars to inform people about the most prevalent topics.
Member Assistance Program
We’re here to help your people stay happy and healthy. Our Member Assistance Program (MAP) helps address industry-specific challenges, while offering an array of therapeutic services all day, every day.
Assessment & Counseling
Help is available 24/7/365 through our toll-free number. Everyone who calls is offered a free in-person, virtual, telephonic, or chat counseling session for an assessment by an experienced clinician to ensure they get the care they need.
Member Consultation
Member organizations have access to unlimited telephonic consultations when sensitive issues arise, so they always have a professional resource they can reach out to.
Formal Referral
A referral to our MAP can help members seek and accept professional assistance after a decline in performance or a traumatic incident—helping them improve their lifestyle at work and at home.
Critical Incident Response
Our professional staff is trained by industry leaders in critical incident response, including for major disasters. When an organization suffers a traumatic event, we bring an immediate response to help those in need with resources like phone support, organizational briefings, and follow-up assessments.
Work-Life Services
Our work-life services help guide your people through struggles at home, so they can thrive at work. From child or elder care to financial or legal issues, our team is here to help through our online resources and toll-free number.
Online Resources
We give members unlimited access to over 11,000 online articles on a range of topics as well as financial tools and downloadable legal forms.
Savings Center
With access to 30,000+ national and local discounts, our Savings Center offers quality name brands at discounts of 25–75% off regular retail prices.
Legal Services
Our nationwide network of attorneys is here to help guide members through legal concerns with free telephonic advice services and local referral services.
Financial Services
Members have access to financial counselors and educators for counseling sessions and consultations.
Identity Theft Recovery
If identity theft occurs, we offer members toll-free telephonic consultations with a certified consumer credit counselor to help assess the risk level and identify potential next steps.
Consultation & Referrals
Our upgraded work-life services include a work-life specialist who will take additional steps to provide custom, confirmed, and matched referrals within 6 to 12 business hours.
Online Seminars
Our website features online seminars for people to learn even more about personal and professional topics. We also host and archive monthly live seminars to inform people about the most prevalent topics.
Global MAP
We’ve created an extensive global network to deliver care in over 200 countries and more than 140 languages. That means your members can get the assistance and support they need, no matter where they are.
Healthcare Assistance Program
We understand the stresses of working in a life-or-death industry. That’s why our enhanced Healthcare Assistance Program (HAP) offers a customized approach that promotes resiliency and self-care for every healthcare professional.
Assessment & Counseling
Help is available 24/7/365 through our toll-free number. Everyone who calls is offered a free in-person, virtual, telephonic, or chat counseling session for an assessment by an experienced clinician to ensure they get the care they need.
Well-being Checks
Our annual well-being checks can help expose healthcare professionals to therapy, while ensuring they get the help and support they need.
Management Consultation
Managers and supervisors have access to unlimited telephonic consultations when sensitive issues arise, so they can focus on their professional responsibilities.
Formal Referral
A referral to our HAP can help providers seek and accept professional assistance after a decline in performance or a traumatic incident—helping them improve their lifestyle at work and at home.
Coordination of Fitness for Duty
Safety is our top priority for every provider. When an individual’s well-being is in question, we refer them to a qualified professional for a fitness for duty evaluation.
Critical Incident Response
Our professional staff is trained by industry leaders in critical incident response, including for major disasters. When an organization suffers a traumatic event, we bring an immediate response to help those in need with resources like phone support, organizational briefings, and follow-up assessments.
Work-Life Services
Our work-life services help guide your people through struggles at home, so they can thrive at work. From child or elder care to financial or legal issues, our team is here to help through our online resources and toll-free number.
Online Resources
We give healthcare professionals unlimited access to over 11,000 online articles on a range of topics as well as financial tools and downloadable legal forms.
Savings Center
With access to 30,000+ national and local discounts, our Savings Center offers quality name brands at discounts of 25–75% off regular retail prices.
Legal Services
Our nationwide network of attorneys is here to help guide healthcare professionals through legal concerns with free telephonic advice services and local referral services.
Financial Services
Healthcare professionals have access to financial counselors and educators for counseling sessions and consultations.
Identity Theft Recovery
If identity theft occurs, we offer healthcare professionals toll-free telephonic consultations with a certified consumer credit counselor to help assess the risk level and identify potential next steps.
Consultation & Referrals
Our upgraded work-life services include a work-life specialist who will take additional steps to provide custom, confirmed, and matched referrals within 6 to 12 business hours.
Online Seminars
Our website features online seminars for people to learn even more about personal and professional topics. We also host and archive monthly live seminars to inform people about the most prevalent topics.
Global HAP
We’ve created an extensive global network to deliver care in over 200 countries and more than 140 languages. That means your healthcare professionals can get the assistance and support they need, no matter where they are.
