Case Study
Top Rated Private K-12 School
Challenge
A top-rated private K–12 school was seeking a more professional and comprehensive employee support partner after becoming dissatisfied with the capabilities and service quality of its previous Employee Assistance Program (EAP) provider. School leadership wanted a partner that could not only provide high-quality counseling services for employees, but also support broader human capital and leadership initiatives.
In addition, the school recognized the importance of making informed hiring decisions for key leadership and management positions and wanted access to more advanced assessment and evaluation tools during the recruitment process.
Solution
The school partnered with MYgroup to provide confidential counseling and employee support services as part of its EAP program. Employees were able to access counseling resources for both personal and work-related concerns, either voluntarily or through formal referrals. The organization valued the professionalism of MYgroup’s clinicians, the comfortable environment provided for in-person services, and the overall quality of care and guidance available to staff.
Beyond EAP services, the school also engaged MYgroup to support executive and managerial hiring decisions. MYgroup utilized personality assessments, cognitive evaluations, and additional candidate interviews to help assess leadership potential and organizational fit for key positions. Following the evaluation process, MYgroup provided detailed feedback and hiring recommendations to school leadership.
Results
MYgroup became a valuable partner in both employee support and leadership development efforts. The organization’s hiring assessment process helped the school make more informed management decisions, reducing uncertainty and strengthening the overall leadership team.
At the same time, employees across all areas of the school — from operational staff to senior leadership — benefited from access to confidential counseling and support services that helped address a wide range of personal and workplace challenges.
