Case Study
Technical College
Challenge
A technical college serving a largely non-traditional student population faced unique challenges related to student well-being and retention. Many students were balancing coursework alongside full-time jobs, family responsibilities, and other personal obligations, creating significant stress and work-life pressures.
In addition, the commuter nature of the student population created logistical challenges for campus counseling services. The college needed a support solution that could provide students with access to counseling resources not only on campus, but also within the communities where they lived and worked.
Solution
The college partnered with MYgroup to implement a Student Assistance Program (SAP) designed to complement existing on-campus counseling resources. Through MYgroup’s network of community-based providers, students were able to access confidential counseling services conveniently located near their homes or workplaces.
To increase awareness and accessibility, MYgroup also provided student-focused outreach materials, including discreet wallet cards, informational flyers, and participation in campus wellness and health events. These efforts helped educate students about available support services and encouraged greater utilization of counseling resources.
Results
The partnership with MYgroup enabled the college to expand its student support capabilities in a cost-effective way while improving access to professional counseling services. Students valued the confidentiality and convenience of meeting with counselors off campus, helping reduce barriers to seeking support.
The Student Assistance Program also became an important retention resource by helping students navigate personal challenges, manage stress, and remain focused on completing their educational goals.
